Support
How can we help?
Questions, feedback or something not working? We’re here.
Write to us
Tell us what’s happening and we’ll get back to you.
support@unrotten.appFrom the app
Settings → Help → Contact us sends your message straight to us, and can include a diagnostic report if you choose.
Your membership
Your membership is billed by Apple. To change or cancel it, open Settings → Membership → Plan in Unrotten, or Settings → your name → Subscriptions on your iPhone.
On a new iPhone, Settings → Membership → Restore purchases brings it back.
Refunds
Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.
Your data
To get a copy of your data or delete it, use Settings → Privacy → Your data in Unrotten, or write to us. The Privacy Policy explains what we use and why.